1. Digital Nature of Products & Instant Delivery
AstroLeaf specializes primarily in electronic services, automated Vedic computational tools, personalized PDF astrology reports, and live video/audio consultations. We do not charge physical shipping fees for digital services.
2. Delivery Process for Personalized Digital Reports
Upon successful payment confirmation via our secure payment gateway:
- Instant Web Access: Your comprehensive PDF report is generated and accessible on your screen immediately or within 60 seconds.
- Automated Email Dispatch: A high-resolution copy of your report is sent directly to the email address provided during checkout within 5 to 15 minutes.
- Dashboard Archive: If you are a registered user, all purchased reports remain permanently accessible in your AstroLeaf User Dashboard.
3. Delivery Process for Online Astrology Consultations
When booking an online consultation:
- Immediate Confirmation: An automated confirmation email and WhatsApp message are dispatched instantly containing your appointment details.
- Meeting Access Link: A secure Google Meet or Zoom meeting link, along with calendar invite (.ics), is delivered to your email.
- Reminders: Automated reminder alerts are sent 24 hours and 1 hour before the scheduled session.
4. Service Delivery Timelines Summary
Standard fulfillment schedules for all AstroLeaf offerings:
| Service / Product | Delivery Method | Expected Delivery Timeline | Support Channel |
|---|---|---|---|
| Free Calculators & Charts | Instant On-Screen Interactive Interface | Real-time (< 2 seconds) | Free Self-Service |
| Personalized Digital PDF Reports | Instant Web View + High-Resolution PDF sent to registered Email | Automated reports: 15 to 60 minutes. Detailed astrologer-verified reports: 24 to 48 hours | contact@astroleaf.in / Dashboard |
| Live Video / Phone Consultation | Calendar Invite + Google Meet / Zoom link sent via Email | Instant booking confirmation (100% Free Rescheduling available) | contact@astroleaf.in |
5. Non-Receipt of Digital Delivery & Troubleshooting
If you have completed payment but have not received your report within 30 minutes:
- Check your Email Spam / Junk / Promotions folders.
- Verify if you have an active account by logging into Dashboard.
- Contact our delivery support team at contact@astroleaf.in or via our Online Help Desk with your Payment ID for instant manual re-dispatch.
